The US based third party content moderators will be paid by Facebook to work from home.
Mark Zuckerberg, the chief of Facebook, has assured the contract workers that they will be paid fully even if they are not able to complete their tasks.
Moreover, the company is looking forward to increase the use of artificial intelligence that will work as the content moderator during the crisis.
Mark Zuckerberg has further assured that this work-from-home policy will continue until there is no significant health distress.
Despite all these efforts by the company, a certain workers rights group has mentioned that these moves by Facebook are going far enough.
Joe Rivano Barros, a campaign manager with the Workers Agency, said, “It’s great that they are letting them work from home, but it seems like the bare minimum Facebook could do.”
Mr. Rivano has mentioned that the workers on a contract are not getting the same benefits as the workers that are directly hired by the company.
Nearly 15,000 content moderators for Facebook in US are hired by third-party agencies. They evaluate the posts that have been highlighted by the users or the software itself to determine if their content is inappropriate.
Mr. Zuckerberg said that privacy requires some of the data not to be shared outside the base and to the contractors working outside, although he has not specified any details about this. He also added that if these actions are not followed strictly, some of the user data may be leaked which is a very big concern.
He said that more content might be uploaded related to self-harm or suicide when people are being told observe isolation in case of crisis.
He said, “I am personally quite worried that the isolation from people being at home could potentially lead to more depression or mental health issues, and I want to make sure that we are ahead of that supporting our community.”